Navigation Nightmare


I am currently trying unravel the complexities of telecommunications services – home home, mobile phone, home and portable internet services.

Home telecommunications
What do we really need?  Are we getting value for money from our current setup?

I don’t believe we are getting the services we need at the best available price so I am reviewing our choices.  I am guilty of delaying this assessment because it just seemed too complicated.  There are different providers all offering different levels of service, bundled options and inclusions/exclusions so trying to work out what suits our needs best can be tricky.

Last night I finally bit the bullet and worked out what we are spending each month.  That was a wake-up call!  $210/month for our landline, 2 mobile phones, home broadband and mobile broadband services.  These are spread across 3 different providers.

My research so far indicates that we should be able to get services we need from a single provider and with some minor changes to the way we use the services we can possibly save $90/month.  That is over $1,000 /year that we have been ‘wasting’.  This is possibly still not the very cheapest but there are other things such as network coverage, service and reliability that are important to us.  It is up to you to work out your priorities but it has definitely been worth making the effort to sort out the best deals for us.

I still need to ring the provider and confirm a couple of details before we go ahead with the new arrangement but so fat it is looking good.

In conjunction with my new plan we are considering buying iPhones. We plan to buy them outright and are looking at the 5C model.  I have never used a ‘smartphone’ and The Duke has had an HTC which he has not used to its full potential.  So, to all of you techno wizards out there, I would love it if you could shed some light on any of the questions below.

What is your monthly data allowance and how do you use it?What is Facetime and how does it work?
iPhone vs Android?  Your experiences and thoughts?
Must have Apps?
Anything else I should keep in mind?

Have you reviewed your telecommunications expenses lately?  What about other expenses like car, utilities or insurances?

Review & Save

1 Comment

I have most of our regular expenses set up so that receiving and paying them requires the minimum amount of input from me.  This means that we receive as much as possible via email and many of the payments are direct debit.

One downside of this ‘set and forget’ arrangement is that it is easy to lose track of exactly what you are paying for.  It is important to regularly review plans and contracts and make sure that they are still meeting your needs.  Telecommunications is one area where plans are constantly evolving and being upgraded, however, if you do not ask you will be left on your existing plan.  It will still be as good as when you originally chose it but may be lagging behind newer options.

Yesterday I looked at our home broadband, mobile broadband, home phone and 1 mobile phone.  Both our home and mobile broadband are with one provider while the telephones are with another.  Our telephone provider had contacted me several times about bundling our broadband as well, however, I did not capitulate to the sales pitch and decided to research it all on my own terms.

Firstly, I contacted our internet provider and although the plan I had was the best available for us I discovered that they could upgrade us to a faster speed (about 6 times faster) at no extra cost.  Naturally, I agreed to that suggestion.  I also confirmed that I could maintain the mobile broadband even if I happened to choose to change my home broadband.

Next, was some research about the bundled products from our telephone provider via their website.  I discovered what a good deal I had with my existing provider as I had more download and greater speed at the same price as their bundled offering.

My other concern was that our most recent telephone bill showed that we had exceeded the data allowance on our ‘smartphone’ so had incurred some additional costs.  I rang the company and discovered that the $29 capped plan advertised on their website is superior to the one we have had for about 15 months.  The call and data caps are $300 and 400Mb per month whereas we are paying the same price for an ‘old’ plan which includes $150 of calls and 200Mb of data – exactly half of the service for the same price!

I am in the process of finding out how much time we have left on our contract and what the penalty would be for breaking it because I think it is likely that the penalty will be less than the risk of exceeding our data cap again for a month.  If that is the case I will accept the penalty and upgrade the the newer plan.

It definitely pays to spend some time reviewing your regular expenses and seeing whether you have the best arrangement for your circumstances or simply if the current plan offers value for money.

Do you check what you are paying for from time to time?