Category Archives: Organising

Name & Shame

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I have been busy with work recently and so not much time for my creative pursuits – gardening, cooking and sewing.  However, I have been making an effort to finish off some jobs that have hanging around.

Many have been things that I keep meaning to do such as reviewing our phone and internet plans with the current providers.  I wrote about this project a couple of days ago and you can read it here.  I have decided that the exit fees for our mobile phone contract are too high so we will stick with what we have for the moment and be more vigilant about reviewing the SMS messages that we receive advising that we have used 60% and then 80% of our data quota.  I did discover that we can negotiate a new plan once we are within 3 months of the end of our current contract.  I have made a note in my diary for the end of December to do this.

Despite not getting quite the outcome I had hoped for, I am certainly not naming and shaming our telephone or internet providers.  I am saving that for our electricity company!!

I have written several posts about my battles with Origin Energy since I began this blog in March 2011.  I will not bore you with links to them all here but if you put ‘electricity’ or ‘Origin Energy’ into the search function on the right-hand side of the page you will find most of them.

2012-07-26 01Yesterday, I made yet another phone call to Origin regarding the non-appearance of our latest bill/statement.  The meter was read on 28th May which is almost 2 months ago.  This has happened every quarter since we had the solar panels installed in November 2010.  Despite numerous assurances about ‘the system’, ‘a block on your bill’ and other nonsense being sorted out it never happens and I am just about about breaking point.

As usual, the people who answer the phone copped my wrath, always prefaced with “I know it is not your fault directly”.  This time I have the name of the person who took my call initially as well as the contact in the Solar Billing Department.  I have advised that I will be sending a letter to the General Manager with a copy to both of the people with whom I spoke directly yesterday.

We have been receiving electricity bills for over 30 years and they have arrived in the mail, as regular as clockwork, within 3-5 working days of the meter being read.  This has been the case year in, year out without fail until we had the solar panels installed.

Suddenly, when we are in credit rather than having a bill to pay, we do not receive any notification until I ring up and beg/plead/argue/debate the issue every 3 months.  Initially, we were advised that credit would only be paid every 12 months or if we wanted it more often it was up to us to ring Origin and request the payment. Previously, I had an automatic direct debit set up to pay our electricity bill.  It is clearly far too difficult for Origin to set up a simple direct credit to my bank account every 3 months when my electricity account is in credit!

I have to battle to even find out how much credit is owing to us while Origin get interest-free use of money which is rightfully ours.  Shame on you, Origin!!

Things have improved marginally in the past 18 months.  I discovered yesterday that I can now make an online request for payment of any credit balance into my nominated bank account.  All I need now is to receive the statements for our electricity account in a timely manner so that we can use the money which we have accrued through the purchase of solar panels and judicious use of electricity.

Origin Energy – lift your game and get this sorted out – NOW!!

I suspect that I am not the only person with billing issues since installing solar panels and I am very keen to hear if anyone else has a similar story to tell.  Please leave a comment at the bottom of this page or on my Facebook page.  Alternatively, you can email me.  The email address is at the foot of this page.

I am particularly in the experiences of other Origin customers, but please feel free to comment, regardless of which provider you have.

To my overseas readers – do you have similar problems?

Review & Save

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I have most of our regular expenses set up so that receiving and paying them requires the minimum amount of input from me.  This means that we receive as much as possible via email and many of the payments are direct debit.

One downside of this ‘set and forget’ arrangement is that it is easy to lose track of exactly what you are paying for.  It is important to regularly review plans and contracts and make sure that they are still meeting your needs.  Telecommunications is one area where plans are constantly evolving and being upgraded, however, if you do not ask you will be left on your existing plan.  It will still be as good as when you originally chose it but may be lagging behind newer options.

Yesterday I looked at our home broadband, mobile broadband, home phone and 1 mobile phone.  Both our home and mobile broadband are with one provider while the telephones are with another.  Our telephone provider had contacted me several times about bundling our broadband as well, however, I did not capitulate to the sales pitch and decided to research it all on my own terms.

Firstly, I contacted our internet provider and although the plan I had was the best available for us I discovered that they could upgrade us to a faster speed (about 6 times faster) at no extra cost.  Naturally, I agreed to that suggestion.  I also confirmed that I could maintain the mobile broadband even if I happened to choose to change my home broadband.

Next, was some research about the bundled products from our telephone provider via their website.  I discovered what a good deal I had with my existing provider as I had more download and greater speed at the same price as their bundled offering.

My other concern was that our most recent telephone bill showed that we had exceeded the data allowance on our ‘smartphone’ so had incurred some additional costs.  I rang the company and discovered that the $29 capped plan advertised on their website is superior to the one we have had for about 15 months.  The call and data caps are $300 and 400Mb per month whereas we are paying the same price for an ‘old’ plan which includes $150 of calls and 200Mb of data – exactly half of the service for the same price!

I am in the process of finding out how much time we have left on our contract and what the penalty would be for breaking it because I think it is likely that the penalty will be less than the risk of exceeding our data cap again for a month.  If that is the case I will accept the penalty and upgrade the the newer plan.

It definitely pays to spend some time reviewing your regular expenses and seeing whether you have the best arrangement for your circumstances or simply if the current plan offers value for money.

Do you check what you are paying for from time to time?

Edible & Spreadable

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What do you spread on your sandwiches?  Butter, margarine, something else or nothing at all?

I used to buy margarine without giving it a great deal of thought, however, about 18 years ago I changed to spreadable butter that I make myself.  My reasons are several:

  • Eliminate non-recyclable waste (margarine containers)
  • Health benefits (margarine is simply a chemical cocktail)
  • Easier to spread than pure butter
  • Know exactly what the ingredients are

2012-07-15 01This is the recipe.

SPREADABLE BUTTER

500g butter
250ml oil
150ml water
3 tablespoons skim milk powder

2012-07-15 02Allow the butter to soften but not melt.  Beat butter using a mixer or food processor.  Combine the other ingredients in a jug and stir well to dissolve the milk powder.  Gradually add the mixture to the butter while continuing to beat.  Beat for another 1 – 2 minutes until white and creamy.  Spoon into containers and refrigerate.  This made almost 1500ml so it is really quite economical.  Actual costings would depend on the type of oil that you use.

2012-07-15 03I generally keep one container in the refrigerator and freeze the rest because we do not use a lot of butter and it will go mouldy/rancid if stored for long periods in the refrigerator.  I use Pyrex glass containers as they can be put in the freezer and I am constantly trying to minimise the amount of plastic that I use for storing food.

2012-07-15 04This mixture can be used instead of butter in cooking and baking.  The only exception I make is pastry as I prefer to use ‘real’ butter for that.

The type of oil you use is entirely up to you.  I choose to use locally grown and produced organic olive oil which I buy in bulk at the Co-op in Maleny.  Olive oil does have a distinctive flavour so you may prefer something more bland such as rice-bran oil.  I do not consider canola oil as an option as most of the commercial crop is genetically-modified and I prefer not to use foods that contain GM products.

This is not a totally zero-waste exercise but it is certainly better than all of the margarine containers that you would otherwise use.  I take my glass bottle to be refilled with oil.  The butter wrapper is used to grease baking trays or line cake tins and then goes into the compost.  I buy skim milk powder from Aldi in a 1 kg non-recyclable bag, however, I have recently discovered that I can buy this in bulk from Simply Good so will be doing that in the future.

Making Progress

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It is amazing the difference that a couple of days and a written list can make.

I feel as though I am making some progress now.

Buy travel pants – hopefully The Duke can do this tomorrow
Book appointment to have our tax done – DONE
Arrange remote access to the business network
Buy enough cat and dog food for when we are away – Dog food is DONE – will buy the cat food tomorrow
Check and stock up on my medication – DONE
Complete first draft of information for the house-sitter and email it to her – DONE
Attend specialist appointment re my injured knee – have x-rays, referral and Workcover info ready for appointment on Monday
Cancel another specialist appointment
Pack for trip to Melbourne next week – 3 days of work then 3 days of holiday
Stocktake of food in the freezer and plan meals to use up as much as possible before we leave
Finish quilt for Izz’s birthday
Write list of birthday/Christmas gift ideas for Miss O and Izz
Measure Miss O and Izz with a view to buying clothes while we are away

Here are a few more things that I have thought of and added to the original list.

Organise to borrow a travel clothesline
Book car hire for trip to Melbourne – DONE
Arrange accommodation for trip to Melbourne – partly done
Collate all of our paperwork for tax appointment
Change the linen on the spare beds – DONE
Organise to borrow an electrical adaptor – DONE

Being able to cross things off the list adds to the sense of achievement and produces a sort of calm.  I know I can do it.  I will be completely organised and ready to leave in a little over 5 weeks.

Shopping At Home

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In years gone by the phrase ‘shop at home’ usually referred to mail-order catalogues.  This meant that you could peruse the pages for your choice of everything from underwear to saucepans.  It was a service provided to people who lived in remote areas.  Imagine the excitement when the carefully-chosen and long-awaited parcel arrived from the city stores (Myer and David Jones) to families on outback properties.

Shopping in the comfort of your own home was also a driver of many ‘party plan’ and catalogue businesses.  These included Tupperware, Avon and Nutrimetics, to name but a few.

More recently, much of this shopping activity has been surpassed by buying online.  I have bought things online, but usually only after considerable research.  It makes shopping easy, so easy in fact, that I think some people have accumulated much more debt due to the ease with which they can part with their money or more likely, credit.

My shopping at home, today, was none of these.  I merely walked downstairs to my store-cupboard and replenished supplies which would otherwise have necessitated going to the shop.

2012-07-11 01This morning there was no cereal nor much psyllium husk which I have on my cereal.  So I headed to my cupboard and picked these two buckets.

2012-07-11 02Here are my pantry containers refilled.

2012-07-11 03This afternoon I ‘shopped’ again – this time for raisins and sultanas as I wanted to make a boiled fruit cake.

2012-07-11 04Having a store of staples means less trips to the shops which in turn saves time, petrol and opportunities to spend money on other items.  It makes sense to me to have a supply of goods on hand in case of a range of possible emergencies or disasters.  As well as food I keep a supply of other items such as toilet paper, toothpaste and soap.

Do you keep a stock of foodstuffs or other items?

Decluttering Meets Damask

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I have decluttered my linen cupboard several times over recent years but there were a couple of damask tablecloths which defied decision each time.

We now have a small round table which extends to an oval but both of the cloths are rectangular and one is quite large.  About a week ago I had a blinding flash of inspiration.  I am unlikely to ever have a large rectangular dining table again so I decided to cut the cloths to fit my existing table and enjoy using them rather than storing them for some vague reason.

This is the larger cloth on my oval table.  My mother gave this to me and I am fairly sure it belonged to my great-grandmother.  What would she think if she knew I was taking to it with a pair of scissors?  Probably happy that it was going to be used rather than stashed in the back of my linen cupboard.

I made a pattern of the tabletop, worked out how much drop I wanted and set about cutting out my ‘new’ tablecloth.

Here it is hemmed, pressed and ready for use.

Then I started on the other cloth which I planned to make to fit the table when it is not extended and is just a small, round table.

This cloth was much smaller and when I cut the biggest circle that I was able, it was still a bit short on the overhang.  So, I decided to increase the diameter by stitching some extra fabric on.  I cut 12cm wide bias strips from the leftover fabric which you can see below.

I then sewed them into a continuous strip and edged the cloth with it.  You can clearly see the join but I am not particularly worried as I now have a usable cloth for my round table that I did not have before.

I have now been inspired to re-look at my collection of tablecloths and see which ones I really should be keeping and how I can re-fashion them so that they are able to be used with my current table, either as a round or oval.

What have you given a new lease of life to?

Project Streamline – Summer Tops/Shirts

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I am getting close to the end of cataloging the categories of clothing in my wardrobe.  Naturally, I have left the most difficult till last.  Even so, I have split the tops into a couple of groups.  Today I am looking at the summer (short-sleeved and sleeveless ) tops that I have.

SUMMER TOPS

As usual this includes the full range from old polo shirts that I use for painting to tops I wear to social events.

2012-07-02 012 T-shirts in good condition that I wear regularly though not frequently
They are both ‘souvenirs’ that I will happily keep and use until they wear out.  I probably will not buy any more of this style in the future.

2012-07-02 022 polo shirts – the darker one is actually a corporate freebie but the logo is reasonably discreet so I do wear it.  The lighter shirt  is quite faded and whilst still wearable is probably not required so I think it will go to the op shop where someone may get some use from it.  In the following photos you will see that I have more than enough shirts to wear when I am painting/gardening etc.

2012-07-02 03These tops are identical and are a simple scoop-neck top with a cap sleeve.  You can see my penchant for buying more than 1 of the same style when I find something that I like.

2012-07-02 04I have had these tops for over 10 years and they are a permanent fixture in my wardrobe.  They are not identical but very similar.  They have a short sleeve which is quite fitted and are perfect for travelling and suitable for wearing under a rugby top.  They feature in almost all of my holiday photos and will be going to the USA with me in a couple of months.

2012-07-02 05These 4 paint-spattered polo shirts belonged to my daughters when they were at high school (10-15 years ago).  They are hold every colour paint that we have used in 3 different houses!  I wear them when gardening or painting and will continue to do so as they are no use for anything else – not even as rags as they are polyester cotton and have no absorbency.  One day I will throw them out.

2012-07-02 06These are 3 shirts which are suitable for wearing at home but have not descended to the level of the previous selection.  I will probably get rid of the green one and keep the others.

2012-07-02 07Just in case you thought that I don’t have any presentable tops – here is a sleeveless linen one I made last year.  I have 2 more in the same style that are partly made so they will be new for next summer.

2012-07-02 082 basic cotton/lycra camisoles for wearing under shirts/cardigans

2012-07-02 093 cotton shirts that I have made.  The red/white definitely stays but the others are looking past their best so I might move them along.  I will reserve my judgement on that for a bit longer.

2012-07-02 10This is a loose cotton shirt that I made many years ago and it is excellent for those really hot days as it is 100% cotton.  Not the fanciest style or pattern but definitely a keeper.

2012-07-02 11This black collared top is well-worn but super comfy and goes with anything.  It stays.

As usual, I am forced to make some decisions, simply by virtue of having to put in writing why I own some of these pieces.

I will throw 2 of the ‘painting shirts’ in the bin.  The faded navy polo shirt and the green t-shirt will go to the op shop.  I will decide the fate of a couple of others when the warmer weather returns.

Next week will be my 3/4 and long-sleeve tops and then that should be almost the end of Project Streamline.

It has been an enlightening exercise to list all of my clothes here week by week.  I can now see where I have an excess and what I need to replace or add to.

A Storage Solution

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I do not use any disposable cleaning cloths but instead I have a selection of microfibre and cotton cleaning cloths as well as an assortment of worn out towels and t-shirts which make great rags for almost any cleaning job.

The cleaning cloths had previously been folded in a pile in the laundry cupboard and the rags were in the cupboard under the laundry tub.

Recently I decided to make a ‘ragbag’ modelled on my memories of one that belonged to my grandmother.

2012-06-27 02I made this from some scraps in my stash of fabric.  The patterned fabric is leftover from nursery curtains I made before Miss O was born, the plain green is the from the op shop doona cover which I used to make my ironing board cover and the binding on the opening came from a collection that belonged to my friend’s mother.  There was no pattern – just my memory and an idea which I turned into reality.

2012-06-27 03It is conveniently located on the inside the the laundry door where I have hung it from the rack which holds my laundry detergent and soap.

This saves me trying to keep a pile of cloths stacked neatly on the shelf.  Sometimes it can be the most simple thing that makes life easier.

Routines

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Much of what I write about on this blog is one-off organising projects but today I want to tackle a different subject.  What about the routines? The simple everyday things that you do regularly and consistently.  Why have routines and what difference do they make to the running of a household?

Many of us have routines imposed due to the constraints of going to work and school each day.

I love this quote from a colleague with whom I worked.  When asked about why he worked a particular way, his response was, “I always do this the same way because then I don’t have to waste time thinking about how I am going to do it”.

This really sums up the essence of a routine.  It becomes so ingrained that you do not really think about it.  This does take time, so in the interim you need to set up a plan to incorporate new routines.

The routines I am working on are ones to simplify and streamline my time during the week.  Here are a couple of examples:

Every Sunday I refill the tablet dispenser for my medications for the week.  This takes about 3 minutes to do once a week.  The tablets are at my finger tips and I do not have to open several bottles twice a day.

Menu planning – On the weekend I generally do at least a rudimentary plan of evening meals for the week.  I cannot afford the time to spend thinking about what to have for dinner, when I am out of the house for about 13 hours each day.  By having a plan I can take food out of the freezer the night before and start cooking the minute I arrive home.

Wardrobe planning – My morning preparation is 40 minutes from the alarm going off until I walk out the door so there there is no time to waste on thinking.  Before I go to bed I decide what I am going to wear for the following day.  I do not set it out but with a relatively uncluttered wardrobe I can simply open the door and grab my pre-determined outfit.

Naturally, you need to seek a balance between routines and flexibility.

My routines are based on my need to minimise the time wasted during the working week.  What are some of your routines and how do they help you?

Project Streamline – Coats & Jackets

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In Project Streamline this week I am looking at my coats and jackets.  Many people who live in more extreme climates would suggest that we do not need jackets or coats in Queensland.  However, we live in one of the cooler districts and these are mostly quite lightweight so they all get some use during the year.  The colours are either neutral or fit with my basic colour combinations.  We are only 3 weeks into our ‘official’ winter season and these have all been worn this year.

2012-06-25 01Navy water-resistant, lined jacket
This is a practical colour, easy to clean, has adjustable cuffs and a concealed hood
Good for outdoor activities and travelling.

2012-06-25 02Dark navy, lined, double-breasted, wool coat
20+ years old, usually worn once or twice each winter.  I wore this today to work and probably will for the next couple of days as it is quite cold when I leave home and again when I walk from the train station to the office.

2012-06-25 03Lightweight, khaki/navy water-resistant jacket
This was a corporate gift about 8 years ago.  It gets worn when I don’t need the weight/bulk of my navy jacket.

2012-06-25 04Black cord jacket
I wear this to work regularly as it teams with all of my work clothes.

2012-06-25 05Dusty pink suede jacket
Versatile item which is worn to the office with business attire or jeans on the weekend.

2012-06-25 06Pink vest (polar fleece lining)
Great for in between seasonal wear.  Colour fits with the rest of my clothes.

2012-06-25 07Red polar fleece jacket
I bought this a few months ago for our holiday in August/September.  I plan to keep it for the trip although I have worn it once – when we went to the football.

2012-06-25 08Red, hooded wind/waterproof jacket
This belonged to Belle but she no longer wanted/needed it so I decided to use it when we are travelling.  It is lightweight and takes up very little space.  The sizing on me is generous so I can wear it over a couple of other layers if required.

After I had taken all of the photos, I remembered that I have another spray jacket (navy zip-front one) but it is much lesser quality and does not stop the wind as well as the red one.

I am happy that all of my jackets and coats have earned their place in my wardrobe and they will stay, even though they are mostly worn only during about 4 months of the year.

Next week I will start on my tops/t-shirts/blouses.  I have put these off until last because I am not sure how to group them and there are more than any other category.  However, I will bite the bullet and do them so tune in next week to see how I justify them.